Delivery Information

Complimentary Worldwide Delivery

We are pleased to offer complimentary worldwide delivery on all Duckworth Prestex timepieces and accessories.

Every order is carefully prepared and dispatched from the United Kingdom using trusted international courier partners, ensuring your order arrives safely, securely and in perfect condition. All shipments are fully tracked and insured for complete peace of mind from dispatch through to delivery.

Dispatch & Delivery Times

All in-stock items are typically dispatched within 2–3 working days.

Estimated delivery times:

  • United Kingdom: 1–2 working days
  • Europe: 2–5 working days
  • United States: 3–5 working days
  • Rest of World: 3–7 working days

Delivery times may vary slightly depending on destination and customs processing.

Once your order has been dispatched, you will receive confirmation along with full tracking details.

Pre-Orders & Limited Editions

For pre-order and limited edition models, including releases such as the Marcato Jumping Hour, estimated delivery timelines will be clearly displayed on the relevant product page.

Customers will receive regular updates throughout the production process, along with confirmation prior to final dispatch.

Duties & Taxes Included

All international orders are shipped DDP (Delivered Duties Paid).

This means all applicable duties and taxes are included within the final purchase price, ensuring there are no unexpected import charges upon delivery.

Secure & Fully Insured Shipping

All Duckworth Prestex orders are shipped using fully tracked and insured courier services, typically via FedEx or DHL.

For added security, a signature may be required upon delivery to ensure your order is received safely.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, allowing you to follow your shipment at every stage of its journey.

Need Assistance?

If you have any questions regarding delivery, shipping or your order, our team will be happy to assist.

Email: info@duckworthprestex.co.uk