Delivery Information
Free Worldwide Delivery
We are pleased to offer complimentary worldwide delivery on all Duckworth Prestex timepieces.
Every order is carefully prepared and dispatched from the United Kingdom.
Each order is handled with care and shipped using trusted courier partners to ensure your watch arrives safely, securely and in perfect condition.
Dispatch & Delivery Times
All in-stock items are typically dispatched within 2–3 working days.
Estimated delivery times:
- United Kingdom: 1–2 working days
- Europe: 2–5 working days
- United States: 3–5 working days
- Rest of World: 3–7 working days
Tracking details will be provided once your order has been dispatched.
Pre-Orders
For pre-order models, including limited edition releases such as the Marcato Jumping Hour, delivery timelines will be clearly stated on the product page.
You will receive updates throughout the production process, along with confirmation ahead of final dispatch.
Duties & Taxes
All international orders are shipped DDP (Delivered Duties Paid).
This means that all duties and taxes are included, and there will be no additional charges upon delivery.
Secure Delivery
All orders are shipped using fully tracked and insured courier services, typically via FedEx.
A signature may be required upon delivery to ensure your watch is received safely.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing tracking details, allowing you to follow your shipment at every stage.
Need Assistance?
If you have any questions regarding delivery or your order, please get in touch.
Email: info@duckworthprestex.co.uk